Support
The usual sticking points are listed below. If none of them helps, send us an email.
Contact
When you describe a problem, please include your iPhone model and iOS version, and what you tapped on which screen when it happened. That makes it much faster to find the cause.
Making a note
At the top of the home screen, pick a note type (parking, food, task, packing, stored item, person), write the content and tap 기억해줘 to save. Saved notes appear under 최근 기억 further down the home screen.
Reminders are not arriving
Check these in order. It is usually one of the first two.
- Notification permission — Settings → 기억이 안나 → Notifications must be enabled.
- Focus mode — Do Not Disturb, Sleep and other Focus modes hold notifications back. Add 기억이 안나 to the allowed list in Settings → Focus.
- Scheduled summary — If this app is in Settings → Notifications → Scheduled Summary, its reminders are bundled and delivered at a fixed time. Remove it from that list.
- Time zone — A reminder created in another time zone fires according to the time zone it was created in.
- Low Power Mode — Reminders can be delayed when the battery is low.
Enabling place-based reminders
Set Settings → 기억이 안나 → Location to Always so the app can notify you when you return near a saved place. While Using the App only works while the app is open. Also turn on Precise Location; without it the margin of error is too large for proximity to be detected reliably.
The parking location is wrong
GPS is weak in underground car parks, so coordinates can be far off. Writing down the floor, zone and pillar number is more reliable. Making the note near the entrance ramp improves coordinate accuracy.
Deleting your notes
Deleting a note also deletes its details, checklist items, attached photos and scheduled reminders. This cannot be undone. To delete everything, delete the app. Notes exist only on your device, so there is no server-side copy left behind.
Do my notes move to a new device?
Notes are stored on this device only. There is no account-based sync, so they do not move to a new device automatically unless you restore a full iPhone backup.
How is my privacy handled?
We collect nothing. See the privacy policy for details.